AMI Suites @ Arte Mont Kiara

Mixed Experience at AMI Suite: Acceptable Room Condition but Disappointing Jacuzzi Rating: ★★☆☆☆ (2 out of 5 stars) I recently stayed a night at AMI Suite on 26th June and had a mixed experience overall. While the room condition and facilities were acceptable, I was quite disappointed with the Jacuzzi experience. Additionally, the maintenance of the Jacuzzi and the number of people using it left much to be desired. Let's start with the positives. The room itself was in decent condition, clean, and adequately furnished. The amenities provided were satisfactory, and I had no major complaints about the overall room experience. The facility as a whole seemed well-maintained, with friendly staff readily available to assist with any queries or concerns. However, my experience with the Jacuzzi was a letdown. Firstly, the Jacuzzi itself was in poor condition. It seemed worn out, and the water temperature control was not functioning properly. The water jets were weak, which significantly diminished the relaxing experience I had hoped for. It was disappointing to find that the Jacuzzi did not live up to its advertised standards. Furthermore, the number of people using the Jacuzzi was overwhelming. It appeared that the facility was unable to manage the demand, as the Jacuzzi was overcrowded during my visit. This resulted in a less-than-pleasant atmosphere, with noise and limited personal space. It would have been beneficial if the management had imposed a limit on the number of guests allowed in the Jacuzzi area to maintain a comfortable and enjoyable experience for all. Lastly, the maintenance of the Jacuzzi left much to be desired. There were noticeable cleanliness issues, and it seemed that the facility was not properly maintained. Considering the number of people using the Jacuzzi, it is essential for regular cleaning and upkeep to ensure a hygienic environment. In conclusion, while the room condition and overall facilities at AMI Suite were acceptable, the Jacuzzi experience was a disappointment. The Jacuzzi's poor condition, overcrowding, and lack of maintenance significantly impacted the overall enjoyment. I hope the management takes note of these issues and works towards improving the Jacuzzi experience for future guests.